Don’t become a victim of immigration scams! If you need legal advice on immigration matters, make sure the person helping you is authorized to give legal advice. Only an attorney or an accredited representative working for a Department of Justice (DOJ) recognized organization can give you legal advice.
Where can you go for help you with your immigration questions?
When applying for immigration benefits, you may have many questions, such as:
- Where and how do I start filing an application or petition?
- When I apply for an immigration benefit, do I need to hire an attorney?
- Whom can I trust to help me?
- How can I avoid being scammed? (See section below, Tools to Help You Avoid Scammers)
Start with Our Tools Page
Our online Tools page lists many links where you can find answers and other help, including:
- How to check your case status;
- Where to find current case processing times;
- How to let us know when you change your address.
Check Your Case
Our case status webpage gives you the same information you would get by speaking to a representative, and its available 24 hours a day, 7 days a week, from a cell phone, tablet, or computer.
In the upper right-hand corner of our Tools page, you’ll see a box with the message “Need Help? Ask Emma”. Click on this box and you can chat, in English or Spanish, with “Emma,” a virtual assistant, about any immigration benefit question you may have. Emma can also help you navigate our website.
We’ve mentioned only a few of our online resources. You’ll find many more on our Tools page. Two resources that you might find especially useful are the Find Legal Services webpage and our Outreach page, where you can find a list of our upcoming local, national, and multilingual outreach events.
Still Have Questions?
If you can’t find the answers you need after visiting our Tools page, call us at the USCIS Contact Center at 800-375-5283. (If you are deaf, hard of hearing, or have a speech disability, please use our text telephone (TTY) number: 800-767-1833).
Tools to Help You Avoid Scammers
We give applicants, legal service providers, and community-based organizations the knowledge and tools to fight immigration scams!
Did You Get a Suspicious Email?
Forward it to the USCIS Webmaster email box.